NH Discord Rules Explained

Frosted_Angel

Manager
Frosted_Angel
Frosted_Angel
Manager
Discord Rules Explained

Using the New Heaven discord will be considered your acceptance of these rules.
A lot of this is common sense but is still included because unfortunately its not as common as it should be.
If a staff member tells you not to do something, then you must listen to them. You can not argue that you're allowed to do something because it is not explicitly stated

If you believe that you have been unfairly punished, you can make an appeal in the appropriate section on the forums.

These rules are to be applied for both text channels and voice channels.

Do not disrespect, harass, or cause drama for any reason.
Everyone deserves to be treated with respect. If you can't be nice, don't say anything.
Harassment of any kind is illegal and will not be tolerated on this server.
Negatively provoking others in order to get a response is considered to be starting drama. Continuing drama is just as bad as starting it.
Threatening others, insulting others, bringing real-life issues onto the server, etc. These are some of the things that are included in this rule.
This includes, but is not limited to, using images, text, emojis, reactions or voice.

No discrimination of any kind.
Do not insult, humiliate or embarrass anyone because of their race, age, gender or sexual orientation.
Try not to bring up the topic of race or sexual orientation as it could cause problems.
This includes, but is not limited to, using images, text, emojis, reactions or voice.

No roasting or jokes that embarrass, humiliate or insult others.
Try to avoid roasting others, and don't do it if your intention is to cause harm or insult them.
While jokes may seem funny to some, if they are made for the sole purpose of embarrassing, humiliating or insulting another person and entertaining a select few, then they are unacceptable.
Needing to claim that “it was a joke” means that others did not find it funny and that the ‘joke’ should not have been made.

Do not disrespect staff.
It is sad that this even needs to be specified as its own rule, but some people just don't seem to understand that staff have the same rights as everyone else.
Staff are people too and deserve respect as much as anyone else.
Impersonating staff counts as disrespect.

Do not ignore staff.
Do not deliberately ignore staff. We are trying to do our jobs and you make it harder when you choose not to listen.
Ignoring us causes issues and/or prevents us from solving issues.
If a member of staff tells you “enough” or to “stop what you are doing” we mean immediately, not when you feel like it.

Do not interfere with staff business or punishments.
If you are not a part of a situation, and you try to state your opinion or get involved in any other way, it will be considered interference. Involving yourself only makes it harder for staff to control a situation.
Punishments are between the punished player and the members of staff. Trying to talk to staff on behalf of your friend is considered interfering.
An appeal may only be made by the punished player. Attempting to make one for them, and insisting that it be accepted is considered interfering.

No sexual talk, images, or references.
This keeps the chat safe for any who wishes to use it and means that those who don't want to see or be involved in that sort of thing aren't forced to see it, or forced out of the chat.
Using slang or finding ways to vaguely reference it in order to avoid outright discussing it is still considered talking about it, and as such is not allowed.
This includes, but is not limited to, using images, text, emojis, reactions or voice.
It is against the rules regardless of the channel you use.
There is absolutely no reason to need to discuss sexual things on the New Heaven discord. There are other places on the internet for that.
This rule exists because not everyone wishes to read or see sexual things whenever they open discord, and some may not be allowed to see them because of personal, religious, parental or other reasons.

No profanity directed at people. (Casual swearing is fine.)
Swearing is allowed so long as it is kept to a minimum and not used unnecessarily or aimed at anyone.
Swearing at others is unnecessary and causes issues that could lead to breaking other rules. If you reach the point where you feel like swearing at others, close discord and take a break to calm down.

No drug references.
Do not encourage the use of drugs, or make jokes out of it.
Using slang or finding ways to vaguely reference it in order to avoid outright discussing it is still considered talking about it, and as such is not allowed.
This includes, but is not limited to, using images, text, emojis, reactions or voice.
It is against the rules regardless of the channel you use.
There is no reason to need to discuss drugs in the New Heaven discord. There are other places on the internet for that.

No spamming in chat.
Spamming includes, but is not limited to, using letters/symbols excessively, repeating messages constantly, mass-sending messages, filling chat, multiple capital letters, etc.

No advertising or mentioning other (Discord or Minecraft) servers in any way.
We define advertising as the intent to get our players onto another server.
The only reason for putting another server's IP in the chat is to get them on that server, and as such is considered advertising.
Saying the name of a server with the intent to get others on that server is just as bad as posting the actual IP, as it is very easy for someone to use google and find the IP.
Simply talking about a server is fine as long as you are not trying to get others to go on there.

Keep conversations in the appropriate chat channels.
We have different channels for a variety of purposes. Make sure that you are using the correct channel.
Using the incorrect channels means that things that belong there get lost among everything else.
Deliberately using the wrong channels to force people to see your conversations is disrespectful to others.

Do not use alternate accounts.
There is no legitimate reason to need to have multiple accounts on the discord server.

Do not bypass punishments.
If you have received a punishment, do not attempt to bypass it. If you have been muted, using any form of communication on the server will count as bypassing. If you have been banned, using an alt will count as bypassing.
If you believe you have been falsely punished, do not attempt to contact staff on the server to appeal your punishment.
Make an appeal on the forums and calmly explain your side of the story. Make sure you use the format that is provided.

Do not exploit loopholes in the rules
This rule exists to prevent players from getting away with things by stopping just short of when staff would usually get involved and issue punishments. It also covers those who like to find alternative ways to do things or attempt to claim that they aren't breaking rules because we haven't explicitly stated it wasn't allowed.
If its close enough to the rule continuously while stopping short, then it is covered by this.
If you are able to claim that “Technically I didn't break this rule due to…” then it may still be considered breaking that rule.

Follow the chain of command; look for a Helper before any higher ranked staff member.
Never take your issues straight to Rene (The Owner). Just don't.
Do not @ him requesting his help.
There is an entire staff team you NEED to speak to first. Each level of the staff team exists to deal with different types of problems. Every time an issue goes to Rene it wastes his time and prevents him from working on stuff for the server.

Use the @support channel if you require help and if its urgent use @staff. Do not @ specific members of staff, as they may not be available to help.
If you have an issue and feel that you must specify who you want help from, ask a Helper. If they are unable to help then they can contact the rest of the staff and get someone who can. We do not need people contacting staff repeatedly when once is enough. A Helper is more than capable of bringing issues to the attention of higher staff as we have a dedicated staff channel specifically for us to communicate with each other.
Do not bother a higher ranked staff if there is a lower-ranked staff member available.
If there aren't any staff online, be patient and a staff member will help you as soon as someone is available. Do not demand that staff answer you immediately, as staff have lives outside the server too and may not be able to help straight away. If you require support, we all read the #support channel regularly, so we will see your request for help.
If you have requested help from a staff member and they have said they will contact someone else, do not go around them and contact the other member of staff yourself. It is disrespectful when you try to bypass the person you went to first after they said they will help.
 
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