What is your in-game name?
➥ My ingame name is Miasaurus_
Have you changed your name in the past? If you have, please list them all.
➥ Yes, Calli_Blue
Does anyone else have access to your Minecraft account?
➥ No, I am the only person who can log into my Minecraft account.
What is your real name?
➥ My name is Mia
How old are you?
➥ I am 18 years old.
What country are you currently living in and what time zone?
➥ I'm currently living the UK with the timezone GMT.
What language(s) can you speak?
➥ I can speak fluent Spanish.
Are you able to join our Discord server with a working microphone?
➥ Unfortunately not.
Have you been on our Discord? If yes, what name do you go by on the New Heaven discord?
➥ I have, and my name is Miasaurus_.
Do you spend time on our Discord server in the voice channels talking to people?
➥ Since I prefer not using my voice, I still accept the fact that other people find it easier to communicate this way, so I usually join the voice channels when people need help and want to explain their issues verbally, which then I proceed to type my reply to them.
Have you worked with servers in the past? If so, what kind of position did you have? List the most recent ones.
➥ I have worked with various servers in the past and the positions I have most recently had are: Moderator, Head Moderator, Admin and Operator.
How long have you been staff on the servers you listed above?
➥ The longest I was staff was about 5 years. The amount of time on the other servers varied due to some closing down. I usually don't leave servers due to commitment.
A player is upset after being ambushed and demands their items back. How do you respond?
➥ I'd firstly message the player and try to calm them down. I'd ask them how they were ambushed and try to figure the situation out. Then, I'd message the player who did ambush and ask them if they would replace the other players items. If they were to say no, I'd try to replace some of the items myself and tell the player this would be the only time. Then I would advise the player to claim their land and chests and only trust people they 100% trust and have a friendship with.
You are being insulted after a player did not receive the kind of answer they were looking for. What do you say?
➥ I'd apologise to the player for delivering an answer they were not expecting or wanting and ask them if they wanted to be directed to a higher member of staff. If they continued I would ask them not to insult me as I was only simply following the rules I had been admitted as helped, then I'd follow the warning and punishing guidelines as it could possibly turn into harassment if it went further.
A new player joins and seems a bit quiet. What do you do?
➥ I'd welcome the player to the server and offer any help, advice or knowledge I contain about the server. I'd inform them about unique parts of the server such as Eden. I'd explain things like how to make money, rank up and random port. I'd make friends with them so they have somebody to say hi to in their early days of being a member of the community and watch them make other friends and hopefully flourish on the server.
Several players are accusing the same person of hacking in the chat. How do you handle the situation?
➥ I'd firstly ask people no to hackusate as it is against the rules. Then I would ask them to get video evidence of the person who is being accused of hacking and what hacks they thought they were noticing so I could see if I could also see it. Considering it is more than one player hackusating, I'd keep an eye on the person who is apprently hacking and inform other staff to keep watch also. I'd make sure I was able to obtain evidence also incase the player was hacking. I would also see if the player triggered the anti-hack plugin.